Great Step

Privacy Policy

GreatStep Course Privacy Policy

GreatStepGH (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This policy applies to all users of our Portal, including both registered and guest users. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our education portal (the “Portal”), including when you make payments through the Portal. By accessing or using the Portal, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information
  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party payment processors)
  • User account credentials (e.g., username and password)
  1. Non-Personal Information
  • Browser type and version
  • Device information (e.g., operating system)
  • IP address
  • Usage data (e.g., pages visited, time spent on the Portal)
  1. Additional Information

We may collect additional information if you participate in surveys, promotions, or provide feedback.

  1. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our educational services
  • To manage your account and preferences
  • To process payments securely
  • To communicate with you regarding updates, promotions, or support
  • To analyze usage trends and enhance user experience
  • To comply with legal obligations
  1. Payment Information

All payment transactions are processed through secure third-party payment processors. We do not store or access your complete payment card information. Payment processing is handled by trusted third-party providers who use advanced encryption and security protocols to ensure your details are safe and secure. However, we may retain transaction details (e.g., amount, date) for record-keeping and compliance purposes.

  1. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With third-party vendors (e.g., payment processors, hosting providers) to support our services.
  • Legal Requirements: To comply with applicable laws, regulations, or legal processes.
  • Protection: To protect the rights, safety, or property of GreatStepGH, our users, or others.
  1. Security Measures

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Remember preferences and settings
  • Track usage for analytics purposes

You can adjust your browser settings to refuse cookies; however, some features of the Portal may not function properly.

  1. Your Rights

Depending on your location, such as within the European Union (GDPR) or California (CCPA), you may have the following rights:

  • Access your personal information
  • Request corrections or updates to your information
  • Delete your account and associated data
  • Object to certain data processing activities

To exercise your rights, please contact us at [Insert Contact Email].

  1. Third-Party Links

The Portal may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or through prominent notices on our Portal. Changes will be posted on this page with an updated effective date. Your continued use of the Portal constitutes acceptance of the updated terms.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

GreatStepGH
[info@greatstepgh.com]
[+233 24 473 1375]

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